Policies
Giving You the Best Experience
We love all of our clients at The Honeysuckle Tribe, and we want to make sure everyone feels at home in our friendly Salon. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return time and again. Take a quick read. If you have any questions, just get in touch.
Cancellations
Our Flexible Salon Policy
At The Honeysuckle Tribe, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know. If you inform us less than 24 hours before your scheduled time, you will be charged 50% of service amount booked and cannot guarantee we’ll be able to slot you in. A credit card is required to book. If for some reason you do not show up for your appointment, or "NO SHOW" you will be charged 100% of services booked.
We understand that accidents and emergencies happen that prevent 24 hours notice for canceling or rescheduling your appointment. All clients are give one grace appointment for last minute rescheduling with a 100% deposit on future services scheduled.
We value your time and feel that it is only fair to honor the same policies we hold to our clients. If we need to cancel on a client due to unforeseen events with less than 24 hours notice, we will honor 50% off your next identical service and reschedule your appointment in a timely manner.
Tardiness
Please Let Us Know
Please be courteous to the staff and other clients at The Honeysuckle Tribe and make sure you arrive on time for each appointment. If you are more than 10 minutes late, we may have to reschedule your appointment for another time if the service cannot be completed in the remaining time frame. If we do not hear from you 10 minutes or more into your scheduled appointment time it is considered a "NO-SHOW" and your card will be charged 100% if the service scheduled. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.
Silent Appointments
Mental Health Wellness
Mental Health is so important and now more than ever you may feel anxious about meeting new people and making conversation. If you'd prefer a "silent appointment", we can focus on your service without the pressure of conversation. Just let us know at the beginning of the appointment or you can put it in the notes when you book.
Safe Practices
One Client Serviced at a Time
Safety is a priority at The Honeysuckle Tribe. Due to the intimacy of most procedures and for various other reasons, we only allow the client in the room during services. The only exception is for services performed on anyone under the age of eighteen. At this time, we will not provide any Brazilian wax services on anyone under eighteen years of age.